Whether you intend to replace your heating and air system, need it repaired, or just want a company to come out and perform a routine inspection, you can do better than just picking a contractor out of the blue. By taking your time and doing a bit of research, you can ensure that you hire the best possible company for the job, rather than whomever had the good fortune to be listed first in the phone book. Treat your HVAC system with respect and you will get the same treatment in return. One of the best ways to do that is to hire a good company for installation and repair. Here are 5 steps you should take before doing so.
Check All Licenses In most areas, there are probably three or four "big name" heating and air contractors and then several smaller companies and one-man outfits competing for their share of the pie. If you stick with the top tier contractors, you probably don't need to worry too much about checking licenses and such. Their profile is too high to get away with not running a business in violation of state law. But there are benefits to going with smaller contractors. If you do, though, you need to ensure they are properly licensed.
Check Insurance Just as you must make sure that the heating and cooling contractor you hire has his license, you must also make sure he is properly insured. If he isn't, and someone from his crew is injured on your property (or he damages something in or on your house), you could be held responsible financially if the insurance is not in place.
Warranty You never want to pay for the same repairs twice because the heating and air contractor you hired did not offer you a warranty on their work. While installations should come with a manufacturer's warranty, there's no excuse for a company that fails to stand behind their work. If they don't, you should ask yourself why that is.
Stop By If they have one, take the time to go by their place of business. A heating and air contractor won't always have an office, but many double as an authorized seller of certain manufacturer's HVAC systems and parts and will have a store for that purpose. You can get an idea of the company's professionalism and service by stopping by their store (or their offices, if they don't run a separate store).
Check the Website Today, many contractors have websites that can tell you a lot about them and the services they offer. You can compare various contractors this way and find one that specializes in the services you need performed. You can also sometimes find specials and coupons by dropping by their website before you contact them.
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